Wednesday, October 17, 2012
It has been quite a while since I've been able to get myself together and post since my husband passed away. It's been extremely difficult and I can't thank everyone that we've met on here that sent their condolences and came to the funeral to pay their respects to me, my children, and the love of my life Charles Joseph Kinkade, III.
That being said, I simply can't let this go since our site reviews products and companies that we believe in to share with our readers.
I believe the behavior and attitude that I have received from The Golden Corral Corporation as a WHOLE that came with trying to take my children to dinner to brighten their little hearts for an hour was shattered by this despicable company!
Chuck had gotten to a point when he couldn't eat for about a month and the pain was so horrific, even when he drank water, he couldn't keep it down. He went almost a month without eating solid food, when he learned the cancer spread to his brain and a life threatening tumor had to be removed. He was in the hospital for some time but once he got home, he was HUNGRY! Elated to hear the news his Mother and Father took him the Golden Corral in Berlin, NJ. We all literally sat crying in joy that this man we all loved so much was eating. We could not have had a better day.
After hearing about the wonderful time we had, a friend purchased a Gift Certificate from Groupon for $45, which would pay for four adults. Unfortunately before we could use that gift, My husband lost the most horrific battle I have ever witnessed someone go through. He died in my loving arms as he left our world to spend eternity in Heaven.
He died on August 2nd!
I could not do anything for weeks. On October 14th, I saw the sadness in my children's face and remembered I had a Gift Certificate to the Golden Corral that we still had from my friend. I literally forced myself to ask the kids if they wanted to go on a date with Mommy and have Dinner! They were so darn happy, I cried because I couldn't tell if they were happy to be doing something normal or if they were happy that Mommy seemed like she was going to be ok.
I certainly would not have been able to take this kids out without that amazing gift that our friend gave to us. Our friends all chipped in and had a benefit for us when Chuck was alive, they all helped raise money to pay towards the funeral but the bills were astronomical that we had! I will never in my lifetime be able to pay off these bills. I already have to empty my phone messages everyday, they call so much. Just One of the pain medications that he needed was $500.00 for 5 patches that the insurance company would NOT pay for!!!
Elated, seeing smiles on my boys faces that they were normal kids getting to go out to eat, just filled my heart. I know my husband was shining down from Heaven so happy to see smiles on their faces. They RAN into the Golden Corral in Berlin, NJ as if it were Christmas. They hadn't been anywhere since we were there with their Daddy. It was a special place for them because of that. I tell the boys to get their drinks, go the cashier, hand her the gift certificate, and before I knew it a manager is in my face, literally inches away, and starts shaking his head at me, saying "No, No, NO! This is for four people and there are only three of you!" I say, "We'll you're going to actually be making out on the deal because this is for FOUR adults and its only One adult and two children!", "NOPE! Doesn't matter, I won't get paid for this, you can't use it!!"" I kind of go closer to him and say in a whisper, my friend gave us this and we didn't have a chance to use it because my husband had cancer and passed away a few weeks ago!" This is where it gets absolutely insane!!!
He then says, "OH WELL, TOO BAD THERE'S ONLY THREE OF YOU LEFT!!!" OMG!! I looked at my 12 year old son, who I see has purple ears and KNEW he was FURIOUS with this man for the lack of respect for his father. A sweet, sweet couple behind us gasps (OH my gosh I wish I knew their names so that I could thank them) The husband and wife looked like they had tears in their eyes, told him how despicable he was and said well if this nice young lady would do me the honor of filling in for husband I would gladly sit and have dinner with them so that they can use that certificate. He jumped into this nice mans face screaming, "You DIDN'T come in here with her She's not using it!" Two families saw this and left, the wife said she was leaving and I begged her not to. I told her I didn't want her meal ruined as well and told her it would be fine. They were so upset.
After all that these poor kids have been through I was NOT going to let their time to, "FORGET", be destroyed by this pond scum! I then looked straight into his eyes and said, "You are the manager here and you could have made this right and you didn't!! I turned and saw my kids faces starting to look sad, and the entire restaurant was watching this man screaming at me. Knowing I did NOT have the money to pay for this dinner said, I am going to pay for this dinner so that my kids have a good time, but I promise you I will make sure everyone that I know, knows how we were treated and what a mean and heartless person you are for treating me and my children like this after knowing that we just lost the most important man in our lives! Thinking he would be just a little moved, he barked right back at me, "I'm not the manager, I OWN THIS PLACED!!!!! Do what ever you want!!! "" My head was ready to pop off!!
I did my very, very best to not throw up while I sat there watching my kids eat! I couldn't even eat my nerves were so rattled seeing how upset he made Charlie and know what did it. This guy was scary!! He was made to feel like he couldn't protect his Mom!!! His father was talked about like he was nothing, This guy ruined it! He ruined my children feeling happy for a freaking hour! This was such a special place to them and this inhumane man hurt them by acting the way that he did!
As I sat at the table I had to vent and posted on my personal FB page what had happened and before I even got home, people from all over were angry! They were on Golden Corrals Facebook page imploring that they do something. Today October 17th, They posted all over their pages that they called me but didn't. I got in touch with Groupon and they were amazing. They gave my girlfriend her money back within HOURS! Apologized for the company that treated us this way and embarrassed us in front of an entire restaurant of people! Assured us that they would really watch the offers and businesses that they allow to work through them. Groupon DID NOTHING WRONG!!!
I wanted to make sure their name wasn't tarnished because this manager, I'm sorry OWNER, was screaming that Groupon was ruining his life???!!! WHAT?? It just didn't make any sense to me at all. Why in God's name would you post an offer, if you didn't want to honor it. I get the whole you have to follow policy thing, I do. It was for FOUR people though and for goodness sakes the circumstances were a bit different than most. I would do anything to have my husband back so he could have been the fourth person, as he should have been, to use that darned gift certificate but he couldn't, he died and the lack of compassion from that place is just simply unforgivable. Why I say that is today, they post another message pretty much screaming, that it isn't their problem, its the owner at the Berlin, NJ Golden Corral's problem!! I told them I see why their managers/owners treat their customers the way that they do and expect nothing less of the corporate office now after that post. They posted replies in everyone' s post that they contacted me and they didn't.
The only people that were contacted were a few of my friends through facebook trying to get my house address after Channel 10 news contacted me because they wanted to talk about what happened because a person who saw our post contacted them. I didn't talk with them yet, they just wanted my number I guess just in case it was a slow news day! LOL
I said giveaway above because I want people to know what kind of establishment that they are patronizing when they go there. You may NEVER encounter what I did and I pray that you don't but my kids did NOT deserve how they were treated. They did not even have the decency to apologize!! I am just sickened. I am not attacking anyone, I am just telling people what happened, and like the owner said "DO WHATEVER YOU WANT!!"
Oh and by the way Mr Owner man at the Berlin, NJ Golden Corral, this is my husband! His name is
NOT OH WELL!!!!
You have NO ideal how much me and my children pray every single day that it was NOT just the 3 of us left! NOT for your stupid Gift Card but because our lives will never be the same without this amazing and incredible man!!! I pray that you or your family NEVER have to experience how you made us feel that day!
As of now I have a $5.00 gift card to home depot, I was so excited to get a Vista Print Gift Certificate the other day to use to get photo gifts for the kids but will use that just to have you read what happened!. All you have to do is leave a comment that you were here below and your in!! I don't want anyone to post anything, follow me here or there, say or do anything!!!!. I just want you to know the facts about a business that I DO NOT recommend to my friends!! As I find things I'll just keep adding them here and pick winners at random!
So we have:
One month of free side bar 125x125 ad space
$50.00 Vista Print Gift Certificate
$5.00 Home Depot card
I'll add more as I find things around the house! I'll be sure they are new if I post them! LOL
I have done HUNDREDS of reviews, worked with many major corporations and KNOW this is NOT how a company should treat their customers who are making it possible for them to HAVE A BUSINESS in the first place!